Terms and Conditions
Membership payments are processed each fortnight from the date you have joined. Each payment covers classes from that date for 14 days.
Suspend your membership
You are able to pause your membership at any time, for a minimum of 2 weeks and for a maximum of 12 weeks over a 12 month period. There is a non-refundable holding fee of $5 per week. If you would like to suspend your Membership simply email us with at least 7 days notice from your next scheduled direct debit payment at firstname.lastname@example.org.
Cancel your membership
After the initial 12 week minimum term, simply contact us via email with at least 7 days notice from your next scheduled direct debit payment. All requests for cancellations must be made in writing. You will receive an email confirming your cancellation when it has been completed.
Memberships are paid in advance, so no refunds can be awarded once the transaction has been made if you fail to advise within adequate time frames.
From time to time and at our own discretion, we may adjust these terms so please discuss your situation with us directly if need be.
Intro offers and launch offers
The introductory offer may only be purchased by new members who have not yet attended the studio. These offers can be used once only and are valid for a specified number of days, usually expressly specified from the date of your first class after purchasing the pass. Our intro offers allow you to attend the specified number of regularly scheduled classes but excludes guest teachers, retreats and special events.
No refunds, transfers, suspensions or extensions are offered on unused portions of any Pre-launch Offer due to illness, injury, change of address or any other reason.
Booking and cancellation policy
As class sizes are limited, we strongly recommend you pre-book online or via the SCULPT website to reserve your place. Bookings open 7 days in advance.
If you need to cancel, please do so eight hours before class starts. If you forget to cancel or are absent, casual and class pass holders will be charged for that class.
Places are limited and valuable to the SCULPT community. If you “late cancel” (within 8 hours) or are absent (without cancelling) you will be charged a $10 missed class fee. There are no exceptions due to the small class size and popularity of these classes.
Returns & refunds
All purchases and direct debit transactions are non-exchangeable, non-refundable or non-transferable. Unfortunately we are not able to refund any client for unused Membership periods or casual/class pass holders.
SCULPT reserves the right to cancel and change teachers, events, classes, workshops and teacher training without prior notice. All passes and memberships are non-transferable and may not be shared.
If a class is full, or if the teacher considers the class to be full, they may refuse entry.
No late entry is permitted, so please make sure you arrive 10 minutes early for your class.
SCULPT is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason, or if you are unable to attend a class because it is full.
SCULPT is not responsible for the safekeeping of your belongings.
All purchases are final. SCULPT does not offer refunds on services or products for change of mind, injury, illness or change of address.
All passes and memberships are non-transferable and may not be shared.
There may be further and more specific terms and conditions that relate to our Offers, Class Packs and Membership options. By purchasing any of these passes or memberships, or attending any class using one of these passes or memberships, you acknowledge and agree that you have read, understood and agreed with those further terms.
For Group class clients the only form of payment is via EziDEBIT direct debit. Direct debit EziDEBIT payments incur a 1.99% transaction fee for Visa and Mastercard.
By attending classes at SCULPT, you confirm your understanding that classes at SCULPT may be physically strenuous, and you voluntarily participate in them with full knowledge that there is a risk of personal injury, property damage or death. You also agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against SCULPT, or its directors, officers, employees, consultants or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.